Tom O’Keefe

Over the next week we’ll be launching our new Boston social messaging & customer feedback application called BostonTweet.  This application is powered by Twitter and as you can see from the image below it enables me to ask a question which immediately generates user feedback – all of which is accessible to anyone who visits the website. We’re using the application to generate discussion about local Boston restaurants but it can be applied to any city or any business. The application is designed to generate discussion and feedback about a niche topic.  That topic can be about a corporation, a city,  a product or an interest – whatever the focus it all stimulates interaction & discussion that you control.  By keeping customers discussing your brand you’re keeping them informed of your product and therefore marketing it to them in an unobtrusive way.  Marketing that is spread via word of mouth and recommendations – a far more effective and affordable form of advertising.

Powered by Twitter

Integrated with Twitter these applications enable users to instantly communicate with their followers, customers and clients.  Followers can be informed via the web and cell phone – both of which you can post from. From your cell phone you can broadcast a question to your followers from wherever you are and on whatever captures your attention at that exact moment. Your post is instantly posted to the application which then creates a unique URL for that post and the responses to it.

Feedback is essential for business – integrated with Twitter these applications bring customer feedback instantly to you, all of which is organized and searchable on your website.  Via our user friendly admin panel, posts & replies can be categorized, organized and/or deleted based on a case by case basis.  Asking your customers to speak their voice creates valuable customer feedback – essential for efficiency, product improvement and public relations.

All of the information that you and your followers post is indexed on your website for users to read, reply to and search for both via the website and on Google. Our custom corporate messaging application is beneficial for any business that wants to communicate with their customers – so basically that includes any business who wants to make money.   

To learn more please contact Tom O’Keefe at tom[at]tokibiz[dot]net or 617-947-8071.